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Privacy Policy

This English version is a reference translation. Where it differs from the Japanese version, the Japanese version prevails.

1. Introduction

Murphy Systems Co., Ltd. (“the Company”) establishes this Privacy Policy (“this Policy”) regarding the handling of personal information collected in connection with the AI secretarial and back-office support service provided by the Company (“the Service”).

The Service is currently provided as a beta version with limited functionality and scope of handling. The content provided during the beta period and the conditions for handling data may change upon official launch.

2. Company Information

  • Name: Murphy Systems Co., Ltd.
  • Address: 907 Takaoka Shoko Bldg., 1-40 Marunouchi, Takaoka, Toyama 933-0912, Japan
  • Representative: Kayoko Fujishige
  • Phone: 0766-30-3533
  • Contact for inquiries regarding personal information: info@murphy.co.jp

3. Information We Collect

3-1 Information you provide to us. In connection with your use of the Service, you provide us with information such as your name, email address, company name, phone number, and invitation code entered during account registration; image and PDF files of receipts, other supporting documents, and business cards submitted for digitization requests; and other usage information such as your point balance and request history.

3-2 Information provided when you contact us. When you contact us through the inquiry form or by email, you provide us with your name, email address, company name, and the content of your inquiry.

4. Purposes of Use

The Company uses the information it collects for the following purposes.

  • To provide the Service (secretarial and back-office support), including character recognition and digitization of receipts, and translation and PDF output processing
  • To authenticate accounts, maintain login sessions, and manage registration through invitation codes
  • To manage point balances and reconcile point consumption against requests
  • To respond to inquiries and provide related communications
  • To improve the quality of the Service and investigate and address issues
  • To respond to conduct that violates the terms of service, and for other purposes necessary for the proper operation of the Service

5. Provision to Third Parties

5-1 Principle. The Company does not provide personal information to third parties without first obtaining your consent, except where required by law.

5-2 Entrustment of handling to external services. In providing the Service, the Company entrusts the handling of data, including personal information, to the following external services.

  • Anthropic, PBC (Claude API): We send image and PDF files of receipts, other supporting documents, and business cards for character recognition (OCR) and digitization by AI
  • Supabase, Inc.: Used for account authentication, storage of data in the database, and storage of image and PDF files
  • Vercel Inc.: Used as the hosting infrastructure on which the Service runs

6. Provision to Third Parties Located Overseas

Data sent through the API provided by Anthropic, PBC is stored within the United States.

The country in which processing (inference) takes place cannot be identified. Under Anthropic’s specifications, the region where processing occurs is selected dynamically based on availability, and processing may take place in multiple countries, including the United States.

A data processing agreement, including Standard Contractual Clauses (SCCs), is automatically concluded with Anthropic through acceptance of its commercial terms of service.

The transmission described above may constitute a “provision to a third party located overseas” under Japan’s Act on the Protection of Personal Information, and we provide notice of this by publishing it in this Policy.

7. Retention Period

Data received during the beta period (including voucher data for back-office support) is not subject to statutory retention periods and will be deleted by the Company upon the end of the beta period on October 31, 2026.

Accounting-related data (such as voucher and journal entry data) received after the official launch will be retained for seven years in accordance with the Electronic Books Preservation Act. This seven-year retention period does not apply to data obtained during the beta period.

Secretarial support (such as digitization of business cards) is not provided during the beta period.

8. Security Control Measures

8-1 Organizational and personnel measures. The Company limits the personnel who handle personal information and provides them with training on the proper handling of personal information.

8-2 Physical measures. The Company takes measures to prevent the theft or loss of devices and documents used to handle personal information.

8-3 Technical measures. The Company implements the following technical measures.

  • Access control at the level of individual database rows for each customer (RLS: Row Level Security)
  • Encryption of communications (HTTPS)
  • File access control through signed URLs with expiration periods

9. Use of Cookies and Similar Technologies

The Company uses cookies and similar technologies in the Service solely to retain your display language preference and to maintain login sessions.

The Company does not conduct tracking for advertising purposes.

10. Use of AI

Some processing in the Service uses AI (the Claude API) provided by Anthropic, PBC. Anthropic’s commercial API terms of service state that customer content is not used to train its models, and data we send is handled under these terms (which differ from the terms applicable to free consumer services).

Data we send is generally retained by Anthropic for up to 30 days, or up to 29 days for the asynchronous processing feature we use (the Batch API), with an exception allowing retention for up to two years for safety review purposes.

AI processing results are always reviewed by our staff before being delivered to you. We never finalize and deliver results automatically based solely on a high confidence score.

11. Requests for Disclosure and Other Actions

You may request disclosure, correction, addition, deletion, or suspension of use of your personal information held by the Company.

To make such a request, please contact us at the following address. Contact: info@murphy.co.jp

When making a request, we will verify your identity using a method that we will separately inform you of.

There is no fee for requests for disclosure or other actions.

12. Revisions to This Policy

The Company may revise the contents of this Policy as necessary. Any revisions will be posted on this site.

13. Effective Date

Established on September 11, 2026.